Privacy Policy

1. Who We Are

This Privacy Policy applies to Dover Concrete Company, accessible at www.doverconcretecontractor.com. Our mailing address is 1 W Reed St, Dover, DE 19904. You can reach us at contact@doverconcretecontractor.com with any questions about this policy.

2. Information We Collect

We collect information only when you voluntarily provide it to us. This includes:

• Contact form submissions: When you fill out a request form on our website, we receive your name, email address, phone number, and any project details you provide. This form is powered by a third-party service (Tally.so). Their privacy policy governs data processed through that form.
• Direct communications: If you email or call us, we may retain a record of that communication to follow up or fulfill your request.
• Analytics and usage data: We use Vercel Analytics to collect anonymized information about how visitors use our website. This includes pages viewed, time on site, and general geographic region. No personally identifiable information is collected through analytics.
• Cookies: Our website may use cookies set by third-party services embedded on our pages (such as Google Maps or form providers). We do not use cookies to track you across other websites or to build advertising profiles.

3. How We Use Your Information

We use the information you provide solely to:

• Respond to your inquiry or service request
• Schedule and conduct a free on-site estimate
• Communicate about your project before, during, and after work
• Improve our website and understand how visitors find and use it

We do not sell, rent, or share your personal information with third parties for marketing purposes. We do not send unsolicited commercial email.

4. Data Retention

We retain contact and project information for as long as it is needed to fulfill the purpose for which it was collected, or as required by law. If you would like us to delete your information, contact us at contact@doverconcretecontractor.com and we will remove it from our records within 30 days, except where retention is required by applicable law.

5. Third-Party Services

Our website uses the following third-party services. Each is governed by its own privacy policy:

• Tally.so - contact form processing. See Tally Privacy Policy.
• Google Maps - embedded map on our contact and home pages. See Google Privacy Policy.
• Vercel Analytics - anonymized website traffic analytics. See Vercel Privacy Policy.

6. Your Rights

Depending on where you are located, you may have the right to:

• Request access to the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your information
• Opt out of any future communications from us

To exercise any of these rights, email us at contact@doverconcretecontractor.com. We will respond within 30 days.

7. Children's Privacy

Our website is not directed to children under 13. We do not knowingly collect personal information from children. If you believe a child has submitted information through our website, contact us and we will delete it promptly.

8. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will revise the effective date at the top of this page. We encourage you to review this page periodically. Continued use of our website after changes are posted constitutes acceptance of the updated policy.

9. Contact Us

If you have questions or concerns about this Privacy Policy, contact us at: